The time I need to prepare an order for shipping varies. For details, see individual items. Most items are pre made and therefore will ship out within 3 business days from when the order was placed. If the item needs to be custom made for the order, you will receive a notice and will typically take 5 business days to ship.
If you desire to have an item shipped 2nd day or overnighted, contact me at firstname.lastname@example.org and the request will be made.
All paintings and art work bought will require a 3 week shipping period from when the sale was made. Additional fees for crating and shipping will apply based on location being shipped to and size. Once the order is place I will be in contact with you for details.
Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs.
Easy Returns & Exchanges
All sales are final. Exchanges and store credits are accepted up to 15 days after receiving the item(s) on non-sale items. If there is a problem with an order, or product is received damaged, please contact me.
If an exchanged or credit is desired, please contact me within 15 days of delivery via email@example.com to receive a return authorization number.
The customer is responsible for all shipping costs associated with exchanges. The unwanted item must be sent back unworn and in original packaging.
I do not accept cancellations or returns on custom orders.
Please contact me if you have any problems with your order, and we will work to resolve any issue.
If any item is delivered damaged, contact me and a shipping label will be created for and emailed to you. I will repair and return the piece to you asap.
If any item breaks with normal wear and tear within 30 days of receiving, a shipping label will be created for and emailed to you and I will repair and return the piece to you asap.
If you have a piece and it breaks after 30 days of owning it, I will gladly repair and send back to you with. Please contact me before sending, you will be responsible for shipping it to me and a small repair fee based on the damage. Which I will notify you of before the work is done. I will ship it back to you without charge.