Purchases may be returned within 7 days of receiving. After 7 days, exchanges and credits are accepted up to 14 days after item is received. Customers must contact: firstname.lastname@example.org for a return authorization number prior to return. Sale, discounted items, or custom/altered/personalized items are not returnable or eligible for exchange. In the event of a return or exchange/credit, the customer is responsible for all shipping costs to return the unwanted item. Item must be sent back unworn and in original packaging with return authorization number. Items returned or exchanged without prior notification will not be accepted and be returned to sender.